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Frequently Asked Questions

Find answers to the most common questions about using the Revsto API.

1. How do I top up my account in the sandbox environment?​

The Revsto team will manually simulate incomings for testing purposes. To request this, contact the Revsto team with the following information:

  • User ID
  • IBAN
  • Full Name of the user

2. Are there any limitations when creating accounts?​

Yes, the following limitations apply:

  • Full Client Name / Legal Entity Name: Must not exceed 35 characters
  • Address line: Must not exceed 70 characters

3. What characters are supported for account creation?​

  • Allowed: Only Latin characters are allowed
  • Not Supported: Special characters such as ! @ # $ % ^ & * ( ) - _ = + \ | [ ] { } ; : / ? . > are not supported

4. What are the base URLs for calling endpoints?​

EnvironmentBase URL
Productionhttps://login.revsto.com/api
Sandboxhttps://sandbox.revsto.com/api

5. How are IBAN webhook notifications received?​

Distributors must provide Revsto with a URL, which the Revsto team will manually configure to receive webhook notifications when IBANs are assigned.

6. I receive a 400 Bad Request error when trying to authenticate. What am I doing wrong?​

To resolve authentication errors:

  1. Verify the authentication URL: Make sure you are using the correct authentication URL specific to the environment (see Question 8)
  2. Check IP whitelisting: Make sure your IP address has been whitelisted by the Revsto team

If both are confirmed and you still encounter authentication errors, please contact the Revsto team by providing the full authentication payload.

7. Will the IDs (products, user profiles, etc.) in sandbox environment be the same in production?​

No, different IDs will be assigned in the production environment. Plan accordingly when transitioning from sandbox to production.

8. What are the authentication endpoint URLs?​

EnvironmentAuthentication Endpoint
Sandboxhttps://35702.tagpay.fr/api/distributor/v1/oauth2/token
Productionhttps://35703.tagpay.fr/api/distributor/v1/oauth2/token

9. What credentials are required for authentication?​

The following credentials are required:

  • client_id: API Key identifier
  • client_secret: API Key secret
  • username: Provided by Revsto (same as used for Distributor Portal)
  • password: Provided by Revsto (same as used for Distributor Portal)

10. What special attributes are required for user creation?​

  • residence_country (mandatory): Country of residence

For Natural Persons:​

  • nationalityCountry: Country of nationality
  • UBO_Name (mandatory): First name of the primary Ultimate Beneficial Owner
  • UBO_LastName (mandatory): Last name of the primary Ultimate Beneficial Owner
  • UBO2_Name (optional): First name of the second UBO
  • UBO2_LastName (optional): Last name of the second UBO
  • UBO3_Name (optional): First name of the third UBO
  • UBO3_LastName (optional): Last name of the third UBO
  • UBO4_Name (optional): First name of the fourth UBO
  • UBO4_LastName (optional): Last name of the fourth UBO
tip

Fields marked with (mandatory) are required for successful user creation.

Need More Help?​

If your question isn't answered here, please contact the Revsto support team for assistance.